FAQ

ORDERING & SHIPPING

How long will it take to receive my order?

- Most orders take 2-3 days to process, not including transit time, excluding weekends and holidays. Your order will be shipped via USPS First Class Standard Service unless you select otherwise.

May I get a tracking number?

- Yes of course! All orders include tracking. It is sent to the email you provided us, the day your order is shipped out.

Where is your company from/located?

- We are located in Los Angeles, California

Will you email me when my order is shipped out?

- Yes! :) You will get a confirmation email when you have placed your order, and when your order is dispatched. 

How can I pay?

We currently accept PayPal and credit card payments! You do not need a PayPal account to pay!

Can I cancel or change my order?

- We make the utmost effort to ensure your order arrives in a timely manner, so unfortunately we are unable to cancel or make changes to your order after you have placed it.

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RETURNS & EXCHANGES

If you are unsatisfied with your purchase, you can either return your order for a refund or exchange it for something else. Items must be in the same condition you received them in, brand new and unworn, in the original box or packaging. Shipping fees will be deducted from refunds. Items damaged may incur a restocking fee.

How long do I have to return an item?

- All returns must be postmarked 30 days from the purchase date.

Who pays for the return shipping?

- The buyer is responsible for all return shipping charges.

How will my refund be processed?

- Once we receive the returned item(s), we will refund the amount back to your account via the same means used to make your purchase. Refunds may take 5-7 business days to appear on your account. Damaged, lost, or worn items are not eligible for refund.